Production Coordinator

Summary:  Responsible for assisting the Production Manager with the on time/on budget (OTOB) completion of multiple bath remodeling projects.  This includes, but not limited to:  the systematic coordination of new, current, service, and warranty projects in a timely fashion until completion while ensuring that our quality, prompt installation, and safety standards are being met.  An assertive concern for harmonious work flow is required.

Essential Duties and Responsibilities:

In general:

• Provide superior customer service always.
• Assist the Purchasing Manager/Production Manager/Administrative Assistant with maintaining a healthy, suitable work flow. 
• Acquire/Receive and review project files to determine and order the appropriate materials while maintaining a cost-effective mentality.
• Order, maintain, and track stock materials for our installers.

Specifically:

• Scan all site checks into the appropriate project file.
• Correctly order the necessary materials from our main supplier (Liners Direct).
• Verify pending purchases against stock inventory to maintain a cost effective purchase.
• Present the file to the Sales Manager and assist, if at all necessary, with a commission audit.
• Assist the Production Coordinator with ensuring that the job status report is current at all times (digital copy). 
• Assist the Production Coordinator with ensuring that the job file is maintained (hard copy).
• Assist the Production Coordinator with ensuring that our HRL management tool is maintained.
• Assist the Production Coordinator with weekly customer contacts/updates.
• Assist/Coordinate and contact our customers to schedule subcontract work.
• Assist/Coordinate and contact our customers to schedule installations.
• Assist the Production Coordinator with the creation of project budget reviews.
• Assist the Production Coordinator/Production Manager with obtaining quotes and lead times from suppliers/subcontractors.
• Assist the Production Coordinator with the creation of installer packets.
• Assist the Production Coordinator/Purchasing Manager with maintaining appropriate levels of inventory for installers.
• Participate in a weekly production meeting to review all projects; past, present, and new.
• Assist the Production Coordinator/Production Manager/Purchasing Manager with acquiring necessary office supplies or project materials that may be out of the ordinary.
• Assist the Production Coordinator/Production Manager/Administrative Assistant with maintaining office organization and cleanliness.
• Supervise and assist the Warehouse Supervisor with his/her job duties.

• Submit orders with regard to quantity and delivery date maintaining cost effective shipping charges.
• Notate and order appropriate shower doors from Arizona Shower Door while maintaining cost effective shipping charges.
• Notate and order appropriate items from Ferguson while maintaining cost effective shipping charges.
• Verify receipt of items by comparing them to the ordered invoice; resolve errors in shipment with supplier.
• Scan and/or “Save As” all digitized invoices/documents, from ordered materials, into the appropriate project file.
• Maintain the entirety and organization of all project files during the ordering, shipping, and receiving process.
• Assist the Warehouse Supervisor and/or unload, verify, sort, label, and stock coordinating materials to make ready for our installers.
• Discard all waste into the appropriate dumpster(s).
• Keep information accessible by sorting and filing documents as they are received (digital copy).
• Provide purchasing planning and control information by collecting, analyzing, and summarizing data and trends.
• Update material/job knowledge by participating in educational opportunities offered by our suppliers.

 Minimum Requirements:

• Must possess a tremendous attention to detail.
• Must possess exceptional organizational skills.
• Must have a strong sense of urgency for all matters relating to our daily duties.
• Must have a positive, can-do attitude.
• Professional appearance.
• Must be able to pass drug screen testing.
• Excellent written and oral communication skills.
• Commitment to customer service, both external and internal.
• Ability to prioritize and manage multiple projects simultaneously.
• Ability to use a desktop, laptop, or tablet.
• Fluent in Microsoft Word, Excel, and Outlook.
• Must be able to type at least 30 words per minute.
• Must be able to read a tape measure.