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Call Center Representative

Installation of Four Seasons Sunroom

SUMMARY:  The Call Center Representative is responsible for providing a superior experience for potential customers through outbound or inbound phone conversations. The ultimate goal for each contact is to set an appointment for our design team to visit the customer’s home.

Essential Duties and Responsibilities:

  • Using assigned scripts, makes a minimum of 100 outbound or inbound calls per day, with the objective of making the minimum number of appointments
  • Responsible for 25 outbound telephone calls per hours, for the purposes of setting appointments for sales representatives
  • Identifies prospects through an extensive campaign provided by management
  • Calls prospective customers by operating telephone equipment and database information
  • Actively listens and accurately responds to customer needs
  • Identifies opportunities for additional needs and communicates these to the customer
  • Respectfully overcomes objections through the use of appropriate rebuttals
  • Set appointments by clearly and concisely recording names, addresses, and details of customer needs
  • Maintains operations by following policies and procedures, reporting needed changes
  • Contributes to team effort by accomplishing related results as needed
  • Contributes to team effort by accomplishing related results

Minimum Requirements:

  • High school diploma or equivalent
  • Minimum of one year telemarketing experience
  • Computer literate (Windows)
  • Strong verbal and interpersonal communications skills required
  • Excellent telephone sales abilities
  • Dependable, productive and well organized
  • Detail oriented
  • Results driven
  • Able to handle rejection gracefully
  • Exceptional customer service skills
  • Multi-tasking and superior listening skills
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Albuquerque
New Mexico
5520 Midway Park Place NE
Albuquerque, NM 87109
(505) 588-0698 View Location
Phoenix
Arizona
3732 E University D
Phoenix, AZ 85034
(602) 358-2298 View Location
Denver
Colorado
637 Osage St
Denver, CO 80204
(720) 699-9227 View Location
San Diego & Orange County
California
8260 Miralani Dr
San Diego, CA 92126
(619) 693-4551 View Location
Boise
Idaho
4242 S. Eagleson Road, Suite 108
Boise, ID 83705
(208) 912-0839 View Location
El Paso
Texas
210 Montoya Road
El Paso, TX 79922
915-243-6171 View Location
Prescott Valley
Arizona
7430 2nd St
Prescott Valley, AZ 86314
(928) 420-8799 View Location
Tucson
Arizona
3000 E Valencia Rd, # 190
Tucson, AZ 85706
(520) 428-0089 View Location
Los Angeles
California
16223 Arrow Hwy, Bldg. A
Irwindale, CA 91706
(323) 880-6095 View Location
Sacramento
CA
1679 Enterprise Blvd, Suite 50
West Sacramento, CA 95691
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dreamstyle reviews
We are thrilled at the sun roof added to our backyard patio. They were professional and knew what they were doing.
Dale J
The crew that delivered our hydrotherapy tub executed the install flawlessly. I believe we found both in Dreamstyle.
L Rose
From start to finish, I was pleasantly surprised. From the in home consultation to the installation of my new shower, all my expectations were exceeded. I was especially impressed with the installation crew. These two young men were neat, courteous and competent. They removed a garden tub, tile and fixtures, then replaced it with a...
Larry T
Both bathrooms are beautiful and very well done. Very polite and professional employees. Would recommend them to anyone.
John and Becky B.
I am very pleased with my new windows and sliding glass doors. Thanks guys!
Dina Lieber
Rated 4.8
Based on over 12,320+ reviews on
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